Thanks, Kylie from Flight Centre

I decided to return to Ghana a few days early. I had most of what I needed at this stage, and I think what I needed most now was bandwidth. It would have been nice to return to Suakoko again but that would have meant another 2 days car hire, guest house and meal expenses, another USD 500.

I usually book all my own travel online. However for the Air Kenya flight from Accra to Monrovia, I went through a travel agent at Flight Centre just around the corner from work. Kylie Luttrell arranged it all and it was a very easy experience.

5am in the morning my time, 4pm Melbourne time, I called Kylie and said I’m on a Liberian phone card, could you pls check the options for pulling my flight back a few days, and I’ll phone back in an hour? A 30 second conversation. I phoned an hour later and she said there are only 2 options, Wednesday or Saturday, 17.30pm. I said let’s do Wednesday and she said “OK, its done, same credit card as last time? I’ll email the new e-ticket. Have a good flight!” All in all another 30 seconds call.

You have to love the service. It would have been really awkward trying to do it myself, directly with Air Kenya by phone. I am sure it would have taken me more than 60 seconds. Thanks Kylie!

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